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Information technology (IT) is the application of computers to store, retrieve, transmit and manipulate data, or information, Information technology is a growing field that offers relatively secure positions for those with solid technical skills and at least a bachelor's degree in an IT-related field. From support to engineering, there are several specializations that deal with the various facets of information technology.

The new industrial engineering: information technology and business process redesign
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A t the turn of the century, Frederick laylor revolutionized the workplace with his ideas on work organization, task decomposition, and job measurement. Taylors basic aim was to increase organizational productivity by applying to human labor the same engineering

Information technology changes the way you compete
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As it moves from a strictly supporting role in the back office, computer-based technology offers new competitive opportunities. A company can use this technology, for example, to build a barrier to entry, to build in switching costs, and even, sometimes, to completely

Systematic review: impact of health information technology on quality, efficiency, and costs of medical care
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Background: Experts consider health information technology key to improving efficiency and quality of health care. Purpose: To systematically review evidence on the effect of health information technology on quality, efficiency, and costs of health care. Data Sources: The

Information technology for management: Transforming organizations in the digital economy
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My Personal Review: This is one of the best book in IT Management (for upper level undergraduage or graduate level course). I have found that the book has been very updated in the pace of the current trend, and is providing one of the best and balanced treatment (for

Information technology : a strategic opportunity
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Senior executives are being barraged by the business press with the message that personal computers, computer-aided design, telemarketing, and a myriad of otherapplications of electronic technology will give them and their companies new muscle tone and greater

Information technology diffusion: a review of empirical research
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Abstract Innovation diffusion theory provides a useful perspective on one of the most persistently challenging topics in the IT field, namely, how to improve technology assessment, adoption and implementation. For this reason, diffusion is growing in popularity

Literature review of information technology adoption models at firm level
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Abstract: Today, information technology (IT) is universally regarded as an essential tool in enhancing the competitiveness of the economy of a country. There is consensus that IT has significant effects on the productivity of firms. These effects will only be realized if, and when,

ECAR study of undergraduate students and information technology
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In 2014, the EDUCAUSE Center for Analysis and Research (ECAR) partnered with 213 higher education institutions across 45 US states and 15 countries to investigate undergraduate information technology (IT) experiences and expectations (figure 1). In this

Information technology globalization and social development
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Summary For the first time in history the entire planet is capitalist. Even the few remaining command economies are surviving or developing through their linkages to global, capitalist markets. Yet this is a brand of capitalism that is at the same time very old and fundamentally

The maturation of offshore sourcing of information technology work
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Offshore sourcing of IT work is increasingly occupying the attention of IT managers in US- based firms. The term offshore sourcing includes both offshore outsourcing to a third-party provider as well as offshore insourcing to an internal group within a global corporation. Note

Introduction to information technology
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ABSTRACT We present our experience in designing a course of Introduction to Information Technology (IIT) for the first-year students. The main purpose of this course is to introduce the concepts of computing and computer, and to present a hierarchy of information

The global information technology report 2010 2011
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The terms country and nation as used in this report do not in all cases refer to a territorial entity that is a state as understood by international law and practice. The terms cover well- defined, geographically self-contained economic areas that may not be states but for which

Information technology and the board of directors
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Ever since the Y2K scare, boards have grown increasingly nervous about corporate dependence on information technology . Since then, computer crashes, denial of service attacks, competitive pressures, and the need to automate compliance with government

The global information technology report 2009 2010
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The terms country and nation as used in this report do not in all cases refer to a territorial entity that is a state as understood by international law and practice. The terms cover well- defined, geographically self-contained economic areas that may not be states but for which

Project-based learning using information technology
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The International Society for Technology in Education (ISTE) promotes appropriate uses of technology to support and improve learning, teaching, and administration. As part of that mission, ISTEs goal is to provide individuals and organizations with high-quality and timely

Using information technology to improve the management of chronic disease
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Information and communications technology (ICT) is increasingly being used in management of chronic illness to facilitate shared services (virtual health networks and electronic health records), knowledge management (care rules and protocols, scheduling,

The global information technology report 2015
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Although the World Economic Forum take every reasonable step to ensure that the data thus compiled and/or collected is accurately reflected in this Report, the World Economic Forum, its agents, officers and employees:(i) provide the Data as is, as available and without

Information and communication technology in rural development
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x 1. Information Technology and Development: Foundation and Key Issues 66 Asok Kumar 7. Application of Information Technology for Rural Postal System. 76 Major

ECAR study of students and information technology 2004: Convenience, connection, and control
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Todays typical undergraduate student is often characterized as preferring teamwork, experiential activities, and the use of technology. Marc Prensky calls them digital natives, referring to the fact that they have grown up with technology, compared to digital While all of Human Resources practice is affected by information technology (see Lengick-Hall et al., this issue), Human Resource Information Systems (HRIS) and HRIS administration comprise a distinct, supporting function within HR

Oxford English for information technology
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Technology has developed significantly, and information technology has become an important field for students in order to get a better job and high salary. However, students need to improve their English language skills and vocabulary in the context of information

Mastering the three worlds of information technology
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In the information era, the best of times are the worst of times. Computer hardware keeps getting faster, cheaper, and more portable; new technologies such as mashups, blogs, wikis, and business analytic systems have captured the imagination; and corporate IT spending

Information technology for knowledge management
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Abstract: Knowledge has been lately recognized as one of the most important assets of organizations. Can information technology help the growth and the sustainment of organizational knowledge The answer is yes, if care is taken to remember that IT here is

The global information technology report 2001-2002
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The terms country and nation as used in this report do not in all cases refer to a territorial entity that is a state as understood by international law and practice. The term covers welldefined, geographically self-contained economic areas that may not be states but for

Principles and pedagogy: The two Ps of podcasting in the information technology classroom
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Abstract: The recent increased popularity of portable media players has made podcasting an attractive option for many college professors to distribute their course lectures to students. This paper describes one information technology course in a business college where the

The infrastructure of modernity: Indirect social relationships, information technology and social integration
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During the last decade the reemergence of human geography as a vital field of social science has brought renewed attention to the spatial organization of social relationships (see, eg, Gregory and Urry 1985). Over a slightly longer time span network studies have

Gender, information technology and developing countries: An analytic study
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Information technology (IT) has become a potent force in transforming social, economic, and political life globally. Without its incorporation into the information age, there is little chance for countries or regions to develop. More and more concern is being shown about the impact

The decade of health information technology : delivering consumer-centric and information-rich health care
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The Administration and the Department of Health and Human Services (HHS) have recognized the importance of fostering the development and diffusion of technology to improve the delivery of health care. Over the past few years the federal government and the

The productivity paradox of information technology : review and assessment
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The relationship between information technology (IT) and productivity is widely discussed but little understood. Delivered computing-power in the US economy has increased by more than two orders of magnitude since 1970 (figure 1) yet productivity, especially in the service

in Information Technology
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During the past three decades, innumerable systems have been computerized to improve efficiency in accounting and operational ac-tivities. More recently, decision support systems {DSSs] have come into their own and are flourishing in many companies. Now, with the

Strategic management of information technology investments: an options perspective
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Abstract In this paper we adopt financial options theory to guide decision making in the management of information technology investments. Information systems investment opportunities can provide firms with real options that can allowfirms to exercise strategies for

Information technology and productivity: results and policy implications of cross-country studies
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ABSTRACT Technology has long been held to contribute to economic growth through productivity improvement, but early studies of information technology (IT) investments and economic growth found no significant relationship. Indeed, despite large IT investments,

Information Extraction: A multidisciplinary approach to an emerging information technology
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This book is a diverse collection of ten presentations given at an International Summer School on Information Extraction in Rome, 1997. The goal of information extraction (IE) is selective, task-driven interpretation of text narrative in order to fill out templates with

Barriers and drivers of health information technology use for the elderly, chronically ill, and underserved
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To bring the broadest range of experts into the development of evidence reports and health technology assessments, AHRQ encourages the EPCs to form partnerships and enter into collaborations with other medical and research organizations. The EPCs work with these

Dependent variables for the study of firm and industry-level impacts of information technology
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ABSTRACT Macro-level impacts of information technology (those at the level of entire organizations, industries or the society as a whole) have not been studied in the depth accorded to impacts at the individual user level. Furthermore, there is a lack of studies that

Assessing the impact of information technology on enterprise level performance
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ABSTRACT Implicit in most of what we do in MIS is the belief that information technology (IT) has an impact on the bottom line ofthe business. Surprisingly, we rarely know if this is true. It is very difficult to trace and measure the effects of information technology through a web of

Students and Information Technology 2005: Convenience, connection, control, and learning
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Characteristics of Respondents 34% are male; 66% female 44% are freshmen; 56% seniors 87% are 25 years or younger 92% are full-time students 47% live on campus 75% have a B or better GPA 13% are from BA institutions; 37% from MA institutions; 49%

Information technology capability and firm performance: Contradictory findings and their possible causes.
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Several studies support the positive link between information technology capability and firm performance, including Bharadwaj (2000) and Santhanam and Hartono (2003), which appeared in MIS Quarterly. We conducted a study to see if this link is still statistically

Cybernetic capitalism: Information technology everyday life
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How are scholars interested in communications to make sense of the sea-changes currently taking place there consequent on the arrival of cable, satellite, and other computer- communications technologies Not unexpectedly, the established paradigms have been

The effect of organizational innovation and information technology on firm performance
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Abstract This paper examines the issue of whether investment in information and communication technology (ICT), combined with organizational changes and worker skills contribute to better performance in Canadian firms. We find that Canadian firms have

Examining the contribution of information technology toward productivity and profitability in US retail banking
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Abstract There has been much debate on whether or not the investment in Information Technology (IT) provides improvements in productivity and business efficiency. Several studies both at the industry-level and at the firm-level have contributed differing

The architecture of computer hardware and systems software: an information technology approach
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A Register is a single, permanent storage location within the CPU Registers may be small as a single bit or wide as several bytes Registers are used to hold data, instructions, I/O address, or special binary codes Registers inside the CPU are called: General-Purposes Registers

Information technology and social time displacement
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ABSTRACT The Internet and other information technologies represent a significant departure from previous communication technologies by combining features of both interpersonal communication and mass communication. According to the functional

Information technology and growth in Europe
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The return to growth of the US economy in the 1990s and, in particular, its growth acceleration in the second half of the decade are mostly credited to the increased contribution of information technologies (IT). 1 A crucial issue is whether information

Building an information technology security awareness and training program
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Executive Summary NIST Special Publication 800-50, Building An Information Technology Security Awareness and Training Program, provides guidance for building an effective information technology (IT) security program and supports requirements specified in the

Information technology and business-level strategy: Toward an integrated theoretical perspective.
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Information technology matters to business success because it directly affects the mechanisms through which they create and capture value to earn a profit: IT is thus integral to a firms business-level strategy. Much of the extant research on the IT/strategy

Information technology and organizational design: evidence from micro data
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Technological innovation is rarely neutral in its effect on different organizational forms. In the early 20th century, small electric motors provided the greatest benefit to horizontal factory designs that distributed machinery and work (David, 1990). On a larger scale, the transition

The information technology workforce: Trends and implications 2005-2008
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Paradigm shifts from rapidly changing technological and business environments dictate that IT professionals adjust their skills and capabilities to effectively support their organizations mission. Global IT sourcing, the shift from IT services to business process services, pending

Traceability and information technology in the meat supply chain: implications for firm organization and market structure
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The traditional food supply chain is arranged as a complex array of producers, handlers, processors, manufacturers, distributors, and retailers. As the food supply chain grew in complexity over time, little emphasis was placed on preserving information regarding the

Generally accepted principles and practices for securing information technology systems
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As more organizations share information electronically, a common understanding of what is needed and expected in securing information technology (IT) resources is required. This document provides a baseline that organizations can use to establish and review their IT

The ECAR study of undergraduate students and information technology 2007
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Technological advances are significantly changing and shaping our world. Undergraduate students, who are the focus of this study, perceive technologys persistence in their lives. These students, many of whom have never known a world without personal access to

On writing, technical communication, and information technology : The core competencies of technical communication
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If technical communication once was the companion to engineering, it is now a partner in the business of information technology . In his February 1999 editorial for Technical communication, editor George Hayhoe noted that the majority (60%) of STC members work

Strategy for adopting information technology for SMEs: Experience in adopting email within an Indonesian furniture company
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Abstract: In order to adopt IT, SMEs need to consider drivers and barriers that can influence the IT adoption success. This paper proposes a guideline to assists SMEs in adopting IT. The guidelines are formulated based on existing literature and authors experience in

SensIT: Sensor information technology for the warfighter
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Abstract The Defense Advanced Research Projects Agencys Sensor Information Technology (SensIT) program is developing software for networks of distributed microsensors. This paper outlines the program goals, technical challenges, and some of the

Strategic alignment: a framework for strategic information technology management
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Abstract This paper develops a framework for strategic information technology management, termed the Strategic Alignment Model. This model is defined in terms of four domains-- Business Strategy, Information Technology Strategy, Organizational Infrastructure and

How information technology governance mechanisms and strategic alignment influence organizational performance: Insights from a matched survey of
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That information technology (IT) enhances the ability of enterprises to survive in the highly competitive global marketplace of the 21st century has become more and more evident. The effective use of information technology however, relies heavily on good IT governance.

Toward a more precise concept of information technology
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ABSTRACT The concept of information technology is at the core of MIS research, yet little effort has been expended to provide a definition that allows us to compare and contrast systems and generalize results across studies, and that is valid from an organizational and

Information and communication technology in Nigeria the health sector experience
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Abstract The advent of Information and Communication Technology (ICT) is gaining ground in all areas of life and developing nations are taking advantage of this opportunity in various sectors including the development of health care systems. This paper presents a study that

How fluent with information technology are our students
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ethical use of information. 3 These standards could be directly applied to the definition of information literacy in Figure 1. Additionally, in 1999 the National Research Council and the Computer Science and Telecommunications

INFORMATION TECHNOLOGY SERVICE-TECHNOLOGY-RESEARCH PAPER-SOFTWARE SALES SERVICE




Improving the information technology service management with six sigma
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Summary Over the last few years, the number of organizations that deliver information technology (IT) services is increased. There are some frameworks such as Information Technology Infrastructure Library (ITIL) for IT Service Management that consists of a set of

Evaluation on information technology service management process with AHP
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Abstract Though analyzing the IT service management framework and associated processes of KM company, this paper determines various indicators of IT service management process. The weights of each indicator are calculated with analytical hierarchy process (AHP), and

Analysis on the mindbugs in information technology service management project implementation
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Abstract JN Warfield identified and classified the mindbugs (cognitive barriers), and put forward the process-based work program of complexity, and argued that the complexity could be managed through design. The eleven kinds of common mindbugs are figured out

Case study on the Lean Six Sigma management for information technology service management project of G Commercial Bank
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ABSTRACT Based on the literature review which concludes the Lean Six Sigma management theory, Information Technology Infrastructure Library (ITIL) and the key success factors of Information Technology service management (ITSM), this paper analyzes

Information technology service management (ITSM) implementation methodology based on information technology infrastructure library ver. 3 (ITIL V3)
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Abstract This paper is intended to cover the concept of IT Infrastructure Library Version 3 (ITIL) v3 and how to implement it in order to increase the efficiency of any Egyptian IT corporate and to help the corporate employees to do their work easily and its clients to feel

The role of information technology on banking service delivery: A perspective from customers in Ghana
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the technology facilities offered by banks in Ghana, benefit of technology on banking in Ghana and the challenges banks encounter in providing technology facilities to their customers.The specific objectives are: To determine the Information Technology service used by

Emerging issues in after-sales enterprise information technology support using web-based self-service systems
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Page 1. Deakin Research Online This is the published version: Cooper, Vanessa, Lichtenstein, Sharman and Smith, Ross 2005, Emerging issues in after- sales enterprise information technology support using web-based Self

Dynamic Capabilities in the Firm-Value Effects of Strategic Alliances: The Influence of Information Technology and Service-Oriented Architectures
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We also find that the impacts of IT and SOA are greater in the case of joint ventures than in non-equity alliances. Key words: Information Technology ServiceOriented Architecture, Alliances, Intangible Value, Business Value of IT, Dynamic Capabilities 1. Introduction

Improving a Method for Analysing Information Technology Service Strategy in Governmental Organisations in Nicaragua: Ex-post Analysis
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Abstract IT organizations in early growth stages, ie using ad-hoc approaches for management, usually face more challenges than the regular IT organizations. The introduction of more strategic approaches suitable to their organizational limitations may

Synthesis of Information Technology Service Management Model in Academy on International Standard
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Technology Service Management Model in Academy on International Standard (ITSM Model in AIS). The research methodology is divided into 2 steps which are: 1) Synthesis of ITSM Model in AIS. 2) Evaluation to accrediting ITSM Model in AIS. The sample is expert group in

Healthcare information technology service assessment: A healthcare leader prospective
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Abstract: Information technology has evolved over the years and comply its presence in all the industrial sectors and healthcare is not an exception. It has become more and more necessary for every health care professional to use a computer terminal at almost everydays

Information Technology Service Management (ITSM): contributing Factors to IT Service disruptions-a Case of Malaysia Public Service Agencies.
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Abstract Researchers have highlighted that the main factors that contribute to IT service failure are the people, process and technology. However, relatively few empirical studies examine to what degree these factors contribute to service disruptions in the public sector

The Usefulness of ISO 9001 Standard to Enhance Information Technology Service Management in Organization
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Abstract Organization life is depends on how it capture, protect, retain, and maintain their information technology. According to that description, now we know that information technology (IT) is very important in organization, and if we want establish information

INFORMATION TECHNOLOGY SERVICE MANAGEMENT FRAMEWORKS REVIEW
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Annotation: the growth of IT applications in our day to day life is rapid. Nowadays all organization are in touch with IT services. The growth of importance of IT services moved companies toward IT service management frameworks, as a response to the market

INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM): CONTRIBUTING FACTORS TO IT SERVICE DISRUPTIONS A CASE OF MALAYSIA PUBLIC
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Abstract Researchers have highlighted that the main factors that contribute to IT service failure are the people, process and technology. However, relatively few empirical studies examine to what degree these factors contribute to service disruptions in the public sector

THE EVALUATION OF EFFECTIVE ELEMENTS IN INFORMATION TECHNOLOGY SERVICE OPERATION BASED ON ITIL FRAMEWORK (CASE STUDY
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Abstract: Nowadays organizations need IT and its promotion in different dimensions to be successful in their organizational processes. Having benefited from information and applied it IT dominance has been known as successful factor to achieve goals in organizations. In

Study about the Types of Information Technology Service for Supply Chain Management
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Abstract-The globalization of company is the excellent object to happen to supply chain management (SCM) in the last 30 years. This study tries to describe the impact of information technology (IT) in supply chain management (SCM). The criteria include the

The governance of information technology service provision
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Please scroll down to view the document itself. Please refer to the repository record for this item for information to help you to cite it. Our policy information is available from the repository home page. Page 2. THE GOVERNANCE OF INFORMATION TECHNOLOGY SERVICE PROVISION

Information Technology Service Management for Cloud Computing
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The case study involved the assessment of IT Service Management Systems at the case organization. The assessment was based on the requirements of ISO/IEC 20000 standard. The results showed that although the organization is currently not in compliance with the

INFORMATION TECHNOLOGY SERVICE QUALITY AND CUSTOMER SATISFACTION.
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ABSTRACT Information technology mediated customer service is a reality of the 21st century. Getting to speak to a human while seeking customer service is getting harder and harder to do. This paper looks at various types of retail purchasing and attempts to assess
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